Thank you for visiting the Bartlett Bakery website. Our bakery in Bar Harbor, ME makes custome cakes and cupcakes, pastries and cookies.
ALL payments for custom orders are NONREFUNDABLE.
We are a small bakery, while we are happy to apply your payment to store credit for a future order, we do not give cash refunds for any custom orders. From the minute you place your order, we immediately make multiple investments to ensure that your cake will be completed, some of which include: turning down other potential orders, spending great deals of time properly planning the execution of your design, and purchasing necessary tools and supplies.
When you make a deposit or a payment for a cake, that is a commitment on your behalf, and we will hold you to it, just as you should hold us to our commitment of delivering your cake as we committed.
All Payments MUST be made according to schedule, or we may not make your cake.
As we stated before, creating custom orders requires a substantial investment on our behalf, and failure to meet payment deadlines exposes us to losses that we can’t afford as a small, independent bakery. Therefore if you fail to pay for your order as scheduled we may not be able to complete your cake.
For large custom orders like wedding cakes, half payment is due two months prior to the event date, and a full balance is due two weeks prior to the event date. For smaller custom orders, full payment is due one week prior to the event date.
Within MDI = $30
Other Locations = $50 per hour of round-trip travel & set-up time.
• Cakes are hand delivered to ensure that they arrive safely • Larger orders can be assembled or arranged on-site • STRONGLY recommended for large or fragile orders • Delivery offered ONLY for orders of $100 or more.